Owa Yurika will be more than happy to exchange any unused item. They must be:
- Returned in the original packaging, with tags and in new unused condition in order to receive a refund
- Returned merchandise within 30 days after you have received your order. All exchanged merchandise will be charged a re-shipping fee unless it was shipped or invoiced incorrectly by Owa Yurika.
Questions? Email us directly at firstname.lastname@example.org.