Owa Yurika will be more than happy to exchange any unused item. They must be returned in the original packaging, with tags and in new unused condition in order to receive a refund. We cannot accept returned merchandise 30 days after you have received your order. All exchanged merchandise will be charged a re-shipping fee unless it was shipped or invoiced incorrectly by Owa Yurika.
Questions? Email us directly at firstname.lastname@example.org.